Effective Date: May 1, 2024
At Olea Fine Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: When you visit our website, make a purchase, or interact with us, we may collect the following personal information:- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card details, billing address)
- Purchase history
- Any other information you provide to us
- Browser type and version
- Operating system
- IP address
- Referring website
- Pages viewed on our site
- Time and date of visit
- Other anonymous site usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process and fulfill your orders, including sending order confirmations, processing payments, and delivering products.
- Customer Service: To provide you with customer support, respond to your inquiries, and address any issues or concerns.
- Marketing Communications: To send you promotional emails, newsletters, and special offers that may be of interest to you. You can opt-out of receiving these communications at any time.
- Personalization: To personalize your shopping experience by showing you products and content that match your interests.
- Site Improvement: To improve our website, services, and overall user experience by analyzing how our site is used.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:- Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted online.
- Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
- Data Storage: We store your personal information on secure servers protected by firewalls and other security technologies.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, and delivering services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
5. Your Rights
You have the following rights regarding your personal information:- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete information.
- Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.